One person reads this inbox. You will get a real answer.
Write in English or Turkish. Tell me what you were doing, what you expected, and what happened instead. If it involves a specific game night, the community name and the date help a lot.
Check spam first. The address is support@chipstackapp.com — mark it as safe. If
nothing arrives, you can ask for a new code from the verification screen, and if that still fails,
email me and I will verify the account manually.
Use Forgot password? on the sign-in screen. If you originally signed up with Apple or Google, you may not have a password at all — use the same button you used the first time.
Any transaction can be edited or undone by long-pressing it, as long as the room has not been locked. Once a room is locked, unlock it first. Chipstack keeps the record of what was undone.
In the app: Profile → Security → Delete account. See the deletion page for exactly what happens.
Purchases can take a moment to verify. If it still has not appeared after a few minutes, restart the app. If it is still missing, email me with the date of purchase and I will sort it out. Refunds are handled by Apple or Google, not by Chipstack.
No. It is a shared notepad for keeping track of who owes whom after a home game. No money moves through it, and there is nothing to play inside it.